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System resource recommendations:

For an optimal experience, we recommends: 

  • Download speed of 50 Mbps or greater

  • Upload speed of 50 Mbps or greater

  • 8 CPUs 2.4 GHZ (Intel® I7 / Intel® Xeon® v4)

  • 16 GB of RAM or more

  • One of the following operating systems:

    • MacOS 13 Ventura or newer

    • Windows 10 or newer

  • Web browsers:

    • Google Chrome: latest two versions

For an acceptal experience, minimum requirements are: 

  • Download speed of 20 Mbps or more

  • Upload speed of 20 Mbps or more

  • 4 CPUs 2.4 GHZ (Intel® I7 / Intel® Xeon® v4)

  • At least 16 GB of RAM

We recommend testing these requirements on the same hardware, network, physical location, and browser as your users. For virtual environments, such as VDI, run all tests from within that virtual environment.

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WARNING: We highly advises against operating the Agent Workspace using virtual machines. 

Keep in mind

ADPOINT can be configured in many ways, hence some of the features described herein may not be available to some users due to specific configurations and user permissions.

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